about us
xtrive is a dynamic company that specializes in providing innovative solutions to businesses of all sizes. Our team is composed of experienced professionals who are dedicated to delivering excellence in all aspects of our work, whether it's customer service, administrative support, website development, digital marketing, and more.
At xtrive, we believe that our success is tied to the success of our clients, and that's why we take a partnership approach to every project we undertake. We work closely with our clients to understand their unique needs and challenges, and develop tailored solutions that help them achieve their goals.
Our commitment to quality is unwavering, and we pride ourselves on delivering exceptional results that exceed our clients' expectations. We are constantly pushing the boundaries of what's possible, leveraging the latest technologies and best practices to create cutting-edge solutions that drive business growth and success.
Services
Administrative Support
- Email and Calendar Management
- Research
- Back-office Support
- Appointment Setting
- Basic Reporting
Customer Support
- Phone, Chat, or Email Customer Support
- Upselling
- CRM Management
- Escalation Handling
- Returns & Refunds
Sales Representative
- Lead Generation
- In-depth Research on Prospects
- B2B Sales
- Marketing via Phone, Chat, or Email
- Upselling/Cross-selling
- CRM Management
Specialized Roles
- Social Media / Digital Marketing
- Website Development
- Copywriting
- Advanced Video Editing
- Advanced Podcast Editing
- Healthcare Customer Service
... and more!
We are committed to providing a smooth transition by assigning a dedicated staff member to your team who is already familiar with your tools.
xtrive Core Values
We are adopting our core values directly from James Kerr's book 'Legacy'!
Character Drives Talent
We prioritize values and character when building our team. Skills and abilities are important,
but integrity, work ethic, and cultural fit are equally valued.
Sweep the Sheds
We emphasize humility and collective responsibility.
Every team member, regardless of their role, contributes to a clean and efficient organization.
Pass the Ball
We value contributions and encourage everyone to pass the metaphorical 'ball' to teammates,
facilitating shared success by achieving common goals.
Ask Why
We encourage inquisitiveness and a thirst for understanding. It's about seeking clarity and driving change.
Invent Your Own Language
We encourage innovation and creativity. Team members are empowered to think creatively,
develop unique solutions, and continuously improve processes.
FAQs
How does xtrive ensure data security?
At xtrive, we prioritize the security of your information. We implement industry-standard measures to protect against unauthorized access, disclosure, or alteration. Our commitment is to safeguard your data with utmost care.
Does xtrive hire staff members familiar with the tools our company uses?
Absolutely. xtrive recruits staff members who are already well-versed in the tools and processes your company utilizes. This ensures a smooth integration and efficient collaboration tailored to your specific needs.
How soon can xtrive staff members start supporting our operations?
xtrive understands the urgency in getting the support you need. Upon completion of the onboarding process, our staff members can commence supporting your operations within two weeks of signing the contract. This ensures a quick and seamless transition to kickstart our collaborative journey.
What sets xtrive apart from other outsourcing providers?
xtrive stands out through a unique blend of innovation, excellence, and client-centricity. We prioritize your success by delivering high-quality services with a personal touch.
How scalable are xtrive's outsourcing solutions?
Whether you're a startup or an established enterprise, our services are designed to scale with your business, offering flexibility and adaptability.
How can I get started with xtrive?
Initiating a partnership with xtrive is simple. Contact our team, and we'll guide you through the onboarding process, ensuring a smooth start to our collaboration.
How does xtrive support ongoing communication and collaboration?
xtrive values open communication and collaboration. We employ various channels, including regular check-ins and virtual meetings, to ensure a strong and collaborative partnership.
What types of businesses does xtrive cater to?
xtrive caters to a diverse range of businesses, from startups to established enterprises. Our adaptable services are crafted to meet the unique needs of businesses across various industries.
How can I provide feedback or seek support from xtrive?
Your feedback is valuable to us. You can provide feedback or seek support by contacting our dedicated support team at support@xtrive.com. We're here to assist you.
Feel free to reach out if you have additional questions or if there's anything specific you'd like to know about xtrive!
Why xtrive?
- Scalability for every business phase
- Flexible operations for agility
- Tailored collaboration to fit your requirements
- Proficiency across administrative support, customer service, and other specialized roles
- Cost-effective excellence